How We Rank Moving Companies

Our methodology ensures you only see movers who meet strict standards for reliability, pricing fairness, and customer satisfaction.

Our Data-Driven Approach

Unlike review sites that can be manipulated, we pull from authoritative government and industry sources to build a comprehensive picture of each mover. Our algorithm weighs multiple factors to produce a single trust score that helps you make informed decisions.

Consumer Complaint Database

25% weight

We aggregate complaints from the FMCSA, BBB, and state attorneys general offices. Movers with patterns of damage claims, billing disputes, or hostage loads are flagged and ranked lower.

Cost Competitiveness

25% weight

We analyze thousands of quotes to establish fair market rates by route, season, and move size. Companies consistently above market without justification rank lower.

Quality of Service

25% weight

Verified customer reviews, on-time performance, and claims resolution speed factor into our quality score. We weight recent reviews more heavily.

Licensing & Insurance

15% weight

We verify USDOT numbers, MC authority, and insurance coverage. Companies must meet minimum cargo and liability thresholds to be listed.

Business Stability

10% weight

Years in operation, fleet size, and financial health indicators help predict reliability. New entrants can qualify but start with lower baseline scores.

FMCSA Compliance

We check every mover against the Federal Motor Carrier Safety Administration database for active authority, insurance status, and safety violations.

Red Flag Detection

Patterns like large required deposits, vague contracts, or name changes after complaints automatically disqualify movers from our platform.

Ongoing Monitoring

Scores update monthly. A mover who slips on service quality or accumulates complaints will see their ranking drop in real-time.

What We Look For in Complaints

Hostage situations (holding goods for extra payment)
Significant damage to furniture or belongings
Bait-and-switch pricing tactics
Failure to honor binding estimates
Late pickups or deliveries without notice
Unprofessional crew behavior
Hidden fees not disclosed upfront
Poor claims resolution process

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